Frequently asked questions

Here you will find a compilation of the frequently asked questions concerning the rental of cars and trucks. You will probably also find the answer to your question here:

What payment options do I have at Buchbinder?

Accepted are all internationally common credit cards. For the vehicle-categories  For the vehicle categories Mini, Economy and Compact, it is possible to rent it on presentation of an electronic cash card or in cash, for the other groups a credit card is required. When renting buses, transporters and trucks a cash deposit and cash payment is also possible. In the case of an accident replacement rent, we will gladly inform you about the special conditions. At our airport stations, only payment by credit card is possible. We do not accept debit cards.

Who can rent a vehicle from Buchbinder?

The most important requirement for renting one of our vehicles is of course the possession of a driving license valid in Germany. In addition, you will need a valid ID card from an EU country (even a passport that is valid for at least one month will be accepted in conjunction with a registration certificate). We also need your means of payment: All accepted, internationally common credit cards are accepted. For the vehicle categories Economy and Compact, rental is possible upon presentation of a debit card, for the remaining groups a credit card is required. These documents ensure the smooth running of your rental. Depending on the vehicle class, a rental is possible from the age of 18, 21 or 25 years. In our vehicle selection you will find the respective minimum age.

If you have not found what you are looking for, please use the form below and write us your question. We are constantly improving this area and are looking forward to your suggestions.

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