Partner assistance-business


Our Assistance Business: We Keep Your Clients Mobile!


As a partner of well-known roadside assistances, we keep your clients mobile. 24 hours a day, 7 days
a week, 365 days a year! You and your customers will benefit from these advantages:

Fast and reliable help for your roadside assistance customers

In the event of an insured claim, fast response times and immediate, concrete help are often essential for your clients and their satisfaction. We'll take care of that!

*After order confirmation
**Except Sylt

  • 24/7/365 availability: by phone, mail and fax
  • Provision of a replacement vehicle from a fleet of more than 20,000 vehicles during the day and at night
  • Own staff whose goal is to solve your problem
  • Delivery of a replacement vehicle within 120 minutes *, Germany-wide **
  • Order confirmation within 20 minutes
  • Cancellation rate of less than 5 percent
  • Brand loyalty to your OEM partners
  • Central order acceptance, vehicle feedback and contract renewal
  • Central accounting
  • Central complaint management

By the way: in the assistance business Buchbinder is (among other things) an important partner of the premium assistant AXA. This example shows you that reliability and fast response times are among our strengths. Book us - we will not disappoint you!


With these arguments, we have already proven ourselves to be a reliable partner for various premium clients. We would be happy to convince you of our sustainability and performance. For further information please contact your Buchbinder assistance team.

Your Contact Person